Terms of Sale and Delivery

Sale

The price is payable in full, in one payment, at the time of the order, except for laboratory work which is subject to a 50% deposit at order and balance paid at the time of shipment.

All prices exclude taxes and are in Canadian dollars. The prices given in Euros are approximate and for comparison purposes only.

Tax calculation is done according to the delivery location. Sales outside Canada are duty free, but you bear full responsibility for any customs fees and taxes payable in the country of delivery.

Returns

If for any reason the product does not meet your expectations, you have 7 days from receipt to return it in its original packaging. Please contact us before returning a product.

All shipping fees are your responsibility. Your credit card will be credited the price of the product, excluding shipping charges, within 10 working days of receipt of the returned product.

That said, learning that one of our products does not satisfy you will certainly break our heart.

If the product was shipped to you by error, all charges will be borne by the Galerie du Cabestan, who will undertake to compensate you for the inconvenience.

There are no returns on laboratory work; your acceptance of the intermediate print (O.K. to print) is irrevocable.

Satisfaction

We make every effort to satisfy our customers. If despite our efforts you are not satisfied, please contact us and we will gladly try to solve the problem.

But if you are a happy customer, please do not hesitate to tell us that too!

Security

Security of your payment transaction is guaranteed by Paypal.

The data on your credit card is never transmitted or stored by the Galerie du Cabestan’s server. Payment transactions are carried out exclusively on the secure Paypal website, which does not transmit any information about your method of payment to us.

Privacy

The Galerie du Cabestan is committed to protecting your personal data and your privacy. We use the information you provide only for the proper execution of your orders.

The Galerie du Cabestan does not sell or rent to others any personal information about our customers.

Animal welfare

The Galerie du Cabestan undertakes not to abuse any cat in the exercise of its profession.

Shipping

We ship most packages within 7 days of receipt.

If your order is particularly urgent, please let us know and we’ll do our best to shorten the delivery time.

Postage

Shipping fees cover packaging and transportation. In the event of additional transportation fees, the cost is borne by the Galerie du Cabestan. Large orders can be divided (at our expense) in separate shipments, in which case we will notify you by email.

For shipping options and fees, please use the shipping calculator at the bottom of the cart page.

Time of delivery specified by Canada Post or FedEx. We assume no responsibility for any unexpected delays.

Taxes

Sales outside Canada are duty free, but you bear full responsibility for any customs fees and taxes payable in the country of delivery. For example, customs in European countries may ask you too pay the VAT (17,5 % in U.K.).

Packaging

Our photos are shipped flat, with the exception of Ultrachrome prints, size L, which are sent in tubes.

 

The company

Galerie du Cabestan
8820, rue Lajeunesse,
Montreal, Quebec,
H2M 1R6 Canada.

Laurent Gloaguen,

Company number: NEQ #2266840935

Goods and services: 849676119

Quebec Sales Tax: 4010929232